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Slide Facilitating the sourcing
of the first medical report
for soft tissue injury claims
e-medicals are a Tier 2, Medco registered Medical Reporting Organisation (MRO).

Medco facilitates the sourcing of the first medical report for soft-tissue injury claims under the Pre-Action Protocol for low value personal injury claims in road traffic accidents.

Why Select e-medicals:

For over 20 years we have been providing a one-stop medico-legal reporting solution with an unrivalled commitment to service excellence.

  • Nationwide coverage of accredited experts
  • All experts are instructed within 24 hours
  • Seamless data transfer capabilities
  • In-house rehabilitation team
  • Highest levels of data protection and security
  • Every medical report is checked in-house for CPR compliance

Our Medco team can be contacted at

Contact our Medco Team
Medco FAQ

If your client is pursuing a claim for a soft-tissue injury under the RTA protocol, e-medicals can be instructed to provide the first medical report if we appear in the Medco search results.

Instructions,  including the Medco case reference number, should be e-mailed to

Yes. If you have already obtained a GP report following a Medco search, any additional reports can be obtained by an MRO of your choice.

e-medicals has an extensive panel of experts including Orthopaedic , A&E and Psychologists available for instruction.

Yes. If your client was not an occupant of a motor vehicle when the accident took place (for example a pedestrian) a Medco search is not required and you can instruct an MRO of your choice.

New enquiries can be sent to

Yes. If your client is claiming for injuries that are not soft-tissue (such as a fracture or break ) a Medco search is not required and you can instruct an MRO of your choice.

New enquiries can be sent to

Our Team

Our people are the core of our business, it is their passion and tenacity driving the high standards of customer service we are known for.
Ellie Williams, Managing Director

My medico-legal journey started when I graduated from Bristol University with a 1st class honours degree in psychology.  Shortly afterwards and initially to pay off my student debt, I started working for e-medicals as an administrator.

I’ve since found medico-legal solutions an exciting and rewarding business and I’m immensely proud of the part we play in bringing  about justice for people whose lives have been adversely changed through no fault of their own.  However, there is a down side as access to justice continues to be eroded, legal aid is in chaos and as a working class woman in a male dominated industry, I am all too aware diversity and inclusion is lagging behind the times.  As the old Honda advert said, “Hate something?  Change something.  Make something better

We have an opportunity and an obligation to do our very best for claimants and we should consider carefully how we can best represent them and the industry in general, yes we must be legally complaint but our responsibility doesn’t end there.  I care about people and I will do my best for those who we act for today as well as those who will turn to e-medicals in the future.  Whether they have suffered from a minor whiplash injury or a life changing catastrophic injury, I appreciate each one is an individual seeking justice.  Unfortunately, some claimants may find additional barriers in their path be they children, immigrants or the vulnerable and  it matters to me,  and to e-medicals that we do all we can to help.    I’m not sure all medical agencies could put their hand on their heart and say that.
T: 0845 219 8200 

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