My medico-legal journey started when I graduated from Bristol University with a 1st class honours degree in psychology. Shortly afterwards and initially to pay off my student debt, I started working for e-medicals as an administrator.
I’ve since found medico-legal solutions an exciting and rewarding business and I’m immensely proud of the part we play in bringing about justice for people whose lives have been adversely changed through no fault of their own. However, there is a down side as access to justice continues to be eroded, legal aid is in chaos and as a working class woman in a male dominated industry, I am all too aware diversity and inclusion is lagging behind the times. As the old Honda advert said, “Hate something? Change something. Make something better”
We have an opportunity and an obligation to do our very best for claimants and we should consider carefully how we can best represent them and the industry in general, yes we must be legally complaint but our responsibility doesn’t end there. I care about people and I will do my best for those who we act for today as well as those who will turn to e-medicals in the future. Whether they have suffered from a minor whiplash injury or a life changing catastrophic injury, I appreciate each one is an individual seeking justice. Unfortunately, some claimants may find additional barriers in their path be they children, immigrants or the vulnerable and it matters to me, and to e-medicals that we do all we can to help. I’m not sure all medical agencies could put their hand on their heart and say that.